Shipping Policy
Shipping Policy
Thank you for shopping at cosy elegance! We are committed to providing you with a seamless and enjoyable shopping experience. Please review our Shipping Policy to understand how we process and deliver your orders.
**1. Order Processing:**
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving full payment.
- Please make sure to provide accurate shipping information to avoid any delays. We are not responsible for orders with incorrect or incomplete addresses.
**2. Shipping Rates:**
- Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost before completing your purchase at the checkout.
**3. Order Tracking:**
- Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.
**4. Customs and Import Taxes:**
- Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs processes.
**5. Delivery Time:**
- The estimated delivery time is provided at the checkout and may vary depending on your location and the shipping method selected. Please note that delivery times are estimates and not guaranteed.
**6. Delayed or Lost Shipments:**
- In the rare event that your shipment is delayed or lost, please contact our customer support team at with your order number. We will work with the shipping carrier to resolve the issue promptly.
**7. Shipping Holidays:**
- Shipping services may be affected during peak holidays. If there will be a significant delay in the shipment of your order due to holidays, we will notify you via email.
**8. Order Cancellation:**
- Once an order has been processed and shipped, it cannot be cancelled. If you need to make changes to your order, please contact us as soon as possible, and we will do our best to assist you.
**9. Contact Information:**
- If you have any questions or concerns about our Shipping Policy, please contact us.
We appreciate your business and hope you enjoy your shopping experience at cosy elegance!
Thank you for shopping at cosy elegance! We are committed to providing you with a seamless and enjoyable shopping experience. Please review our Shipping Policy to understand how we process and deliver your orders.
**1. Order Processing:**
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving full payment.
- Please make sure to provide accurate shipping information to avoid any delays. We are not responsible for orders with incorrect or incomplete addresses.
**2. Shipping Rates:**
- Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost before completing your purchase at the checkout.
**3. Order Tracking:**
- Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.
**4. Customs and Import Taxes:**
- Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs processes.
**5. Delivery Time:**
- The estimated delivery time is provided at the checkout and may vary depending on your location and the shipping method selected. Please note that delivery times are estimates and not guaranteed.
**6. Delayed or Lost Shipments:**
- In the rare event that your shipment is delayed or lost, please contact our customer support team at with your order number. We will work with the shipping carrier to resolve the issue promptly.
**7. Shipping Holidays:**
- Shipping services may be affected during peak holidays. If there will be a significant delay in the shipment of your order due to holidays, we will notify you via email.
**8. Order Cancellation:**
- Once an order has been processed and shipped, it cannot be cancelled. If you need to make changes to your order, please contact us as soon as possible, and we will do our best to assist you.
**9. Contact Information:**
- If you have any questions or concerns about our Shipping Policy, please contact us.
We appreciate your business and hope you enjoy your shopping experience at cosy elegance!